​PFA Referral & Enrollment Process

**Moving forward, all clients must have a referral in place before receiving paperwork or making any payments. This policy enables us to prioritize our referral sources and partners contracted with our agency, ensuring reasonable enrollment times. Clients without a referral will be required to have one sent to our agency before they can proceed with enrollment. 
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We appreciate your business and thank you for your continued support and feedback as PFA strives to provide the best possible care for our clients. ** ​

1. Referral: Submit PFA referral form.   CLICK HERE
2. Collateral: Include any collateral available, this may include but is not limited to agency’s referral form, release of information, presentence investigation report, offense report, criminal history, alcohol evaluation, ASUS, terms and conditions of supervision, sentence order, transfer documents of evaluation and discharge of another treatment facility, etc.  
3. Contact: PFA will reach out to the client within 2 business days of receiving the referral. 
4. Payment/Paperwork: Before scheduling, funding must be confirmed and paperwork completed, either online or during a pre-scheduled in-person office appointment. If a voucher or insurance is confirmed to cover the first appointment, we will proceed with scheduling. Self-paying clients must provide a 50% deposit for assessments or pay in full for evaluations, prior to scheduling.  
5. Scheduling: Once paperwork is complete,  within 2 business days  after the forms have been submitted, the client will be offered their appointment slot(s) for the referred services.
6. Confirmation: Once confirmation is received, our office will notify the referring supervisor of the client’s appointment time. If we are missing any information at this point, we will reach out to request it be sent prior to their first appointment.  
7. Appointment: If the client attends the appointment, the referring party will receive an email within 24 hours of the session, to be provided with any recommendations or placement information. If the client missed their scheduled appointment, the client and supervisor will receive an email for the next steps in the rescheduling process. 

Helpful links during the referral process
PFA Pricing and Payments
Insurances Accepted
Locations / Map
Services Offered​​